1. MegaPok
2. Contact

Contact

Last updated: October 2026

Support

• Email: soporte@medallovip.com
• In the app: Profile › ☰ › Settings and privacy › Help and support.
• Help center: step-by-step answers in the help center.

Safety and reports

To report a post, live stream, message or profile, use the report option inside the app, so the team receives the exact content. Read the community guidelines. If someone is in immediate danger, call your country's emergency number (123 in Colombia).

Copyright

Use the copyright claim (DMCA) form or write to dmca@medallovip.com.

Privacy and personal data

To access, correct or delete your data, write to privacidad@medallovip.com with your name and registered phone number. More in the Privacy Policy.

Operator

Controller: MegaPok, marca operada por Santiago Garzón Arias (persona natural comerciante, propietario del establecimiento de comercio Nueva IA), identificado con C.C. 1.000.795.948 / NIT 1.000.795.948-9.

Address: Calle 47 N. 71-12, Barrio Las Brisas, Puerto Berrío, Antioquia, Colombia.