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  3. I'm not getting the SMS verification code

I'm not getting the SMS verification code

Last updated: October 2026

What to check if the code doesn't arrive.

Step by step

  1. Check that the number and the country code are typed correctly.
  2. Wait a minute: sometimes the SMS is slow.
  3. Check that your phone has signal and isn't blocking messages from short numbers.
  4. Request the code again from the same screen.
  5. If it still doesn't arrive, sign in with Google or Apple.

Never share your code with anyone. MegaPok will never ask for it by chat or phone call.

Didn't find your answer?

In the app: Profile › ☰ › Settings and privacy › Help and support. Or write to us at soporte@medallovip.com.